Sutton was looking to bring it's datalake management in house. it was previously hosted internally, but managed internally, and therefore cause a lot of friction and visibility across the lifecycle complications. In addition, the processes involved with the ingestion and normalization of that data was not previously property of Sutton and further impacted visibility to certain areas.
Sutton Bank

What did the frustration feel like as you tried to solve your problem?
We were walking into a somewhat unknown universe. We had the leadership and management to lead the effort, but lacked the key technical, engineering and support expertise required to build this ideal state. We reviewed a lot of organizations who thought they could deliver on our requirements and wish list with existing platforms, but none of them seemed to really align with our vision.
Take us to the moment when you realized iDENTIFY was actually working to solve your problem.
Tell us what life looks like now that your problem is solved or is being solved.
Today, we have a solid, trusted foundation from which the opportunities are endless. We have full visibility and control on the who, what, where, when and why in our system. We continue to rely on the iD team for support and expertise while we strategize to build out a well equipped team in house, in which they have also been happy to assist and provide helpful insight. We also continue to collaborate with iD on new opportunities and big ideas as a trusted Partner.
About Sutton Bank
Sutton Bank is a bank that was founded in 1836. Sutton Bancshares, Inc. is the parent organization of Sutton Bank. The Sutton State Bank in Ontario, Ohio is a subsidiary of Sutton Bank.